Price: $28.95 - $22.10
(as of Jan 19, 2025 10:39:13 UTC – Details)
Caring Is a Competitive Advantage
Suffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on organizational potential. Marshaling evidence from two decades of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suffering confers measurable competitive advantages in areas like innovation, collaboration, service quality, and talent attraction and retention. They outline four steps for meeting suffering with compassion and show how to build a capacity for compassion into the structures and practices of an organization—because ultimately, as they write, “Compassion is an irreplaceable dimension of excellence for any organization that wants to make the most of its human capabilities.”
Publisher : Berrett-Koehler Publishers; 1st edition (February 20, 2017)
Language : English
Paperback : 272 pages
ISBN-10 : 1626564450
ISBN-13 : 978-1626564459
Item Weight : 14.4 ounces
Dimensions : 6 x 0.71 x 9 inches
Customers say
Customers find the book inspiring and thought-provoking. They describe it as practical and useful for both the workplace and home. The pacing is described as clear, with simple tools to apply what they learn. Readers praise the writing style as well-written, conversational, and respectful of both beauty and evidence. The stories provide concrete roadmaps and are compelling.
AI-generated from the text of customer reviews